Privacy Policy

Privacy Policy for SurpDocs.com

Last Updated: January 1, 2025

Introduction

Welcome to SurpDocs.com (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our surplus refund document generator tool. By accessing or using SurpDocs.com, you agree to the terms of this policy.

1. Information We Collect

  • Personal Information: When you create an account or generate documents, we collect:
  • Name, email address, and contact details.
  • Property address, foreclosure details, and auction information.
  • Payment information (processed securely via third-party providers like Stripe/PayPal).
  • Non-Personal Information: We automatically collect usage data (e.g., IP address, browser type, pages visited) via cookies and analytics tools.

2. How We Use Your Information

  • Generate and customize surplus refund documents.
  • Communicate with you about your account or updates.
  • Process payments securely.
  • Improve our services and troubleshoot technical issues.
  • Comply with legal obligations.

3. Data Sharing and Disclosure

  • Third-Party Service Providers: We share data with payment processors, hosting services, and legal advisors as needed to operate the service.
  • Legal Compliance: We may disclose information if required by law (e.g., court orders, fraud prevention).
  • No Sale of Data: We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard measures (e.g., encryption, secure servers, access controls) to protect your data. However, no online transmission is 100% secure.

5. Your Rights

  • Access, correct, or delete your personal data via your account settings.
  • Opt out of marketing emails.
  • Request data portability or restrict processing (where applicable under law).

6. Cookies and Tracking

We use cookies to enhance user experience. You can disable cookies via browser settings, but this may limit site functionality.

7. Children’s Privacy

Our service is not intended for users under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

Updates will be posted on this page with a revised “Last Updated” date. Continued use of SurpDocs.com constitutes acceptance of changes.